Contact Hatster
Need help with your order, shipping, or returns? Our team usually replies within 24 hours on business days.
shop@hatster.com.au
For general enquiries, order support, or partnership opportunities.
Address
Hatster — (Mailing address only)
16 Main North Road, Thorngate, South Australia 5082, Australia
Order Tracking
Track your parcel anytime using your order number and email, or your tracking number from the shipping confirmation.
Track my order | Example order number: #HST-1234
Returns & Exchanges
You have 14 days after delivery to request a return or exchange, as long as your item is unused and in perfect condition.
Please include your order number (e.g. #HST-1234) in your message for faster processing.
For more details, visit our Returns & Refunds Policy.
Phone (for verification only): +61 403 077 057